4433 N. Oakland Ave.
Shorewood, WI 53211

Frequently Asked Questions

What if I need to cancel or will be late?
If you need to cancel or reschedule your appointment, please contact us as soon as possible, preferably at least 24 hours in advance. If you will be late for your appointment, kindly inform us by phone or email.
How long are the sessions and how often are they held?
Each therapy session typically lasts 45-55 minutes depending on needs. The frequency of sessions depends on your individual needs and preferences, which will be discussed during your initial consultation and throughout the course of your therapy.
Can I choose my therapist?
Yes, you can choose your preferred therapist (Mary Brill or Sarah Brill) when scheduling your appointment. If you have no preference, we will match you with the therapist who best fits your needs and availability.
Do you accept insurance?
Yes, we accept several insurance plans, including Aetna, Anthem, BlueCross and BlueShield, Humana, MHN | Health Net, Optum, UMR, UnitedHealthcare UHC | UBH, WPS, and Out of Network. Please contact us to verify your coverage before booking an appointment.
Where do I park and enter?
You can find parking in the lot next to our building. To enter, please use the side door located off the parking lot. Our office can be found on the second floor. Please note that there is no elevator available, so you will need to walk up a flight of stairs to reach our office.
Do I need to wear a mask?
At present, masks are not mandatory. However, if you are feeling unwell, have been in contact with someone diagnosed with COVID-19, or are experiencing any of the following symptoms: cough, sore throat, fever, or shortness of breath, please request a virtual session instead.
How much do sessions cost?
The cost of sessions varies depending on factors such as the duration and type of therapy. Please contact us for more information on pricing and payment options.
Do you offer online sessions?
Yes, we offer online sessions through video conferencing, as well as phone appointments. You can choose the mode of communication that best suits your needs and preferences.
What do I need to bring to my first appointment?
For your first appointment, please bring your insurance card (if applicable), and any relevant paperwork or documentation regarding your concerns or goals.
What payment methods are accepted?
We accept a variety of payment options for your convenience. You can make payments using cash, check, Health Savings Account (HSA), Mastercard, or Visa.
What should I expect from a session?
During a session, you can expect to discuss your concerns, goals, and progress with your therapist in a safe, supportive, and non-judgmental environment. We use evidence-based therapeutic techniques tailored to your specific needs to help you achieve your goals and improve your emotional and mental well-being.

Schedule a Consultation

We are here to help and support you on your journey towards growth and healing. If you have any questions or would like to schedule an appointment, please don’t hesitate to contact us.